Please contact Jcom first
Jcom Business Hours: Weekdays 9:00-17:00
Within Germany: 06172 850194-0
From outside Germany: +49 (0) 6172 850194-0
Email: email@example.com *For inquiries, please have your insurance policy number ready to present (Versicherungs Nr / Insurance Policy No.).
*If you have an accident at night or on a day off, please leave a message on our answering machine.
Do not apologise. If you apologige, you may be held liable.
In Germany, as in Japan, it is prohibited by law* for anyone other than a qualified lawyer to negotiate a settlement for a traffic accident, so that insurance companies and agents cannot negotiate with the other party on your behalf, regardless of liability.
(* From Rechtsdienstleistungsgesetz – RDG (Lawyers’ Remuneration Act) § 2, § 3)
If the other party´s car is from another country – which is not uncommon in continental Europe – or if the accident is caused by a third party, we cannot handle the accident directly. In such cases, consulting a lawyer or requesting settlement negotiations can help to ensure a smooth resolution of the accident.
* If you are the victim and only know the license plate of the other party ( perpetrator ) , contact the following. The insurer of the perpetrator can be identified.
Grünekarte eV / (030) 20 20 5757
- b.Address (Anschrift)
- c.Phone number (Telefonnummer)
- d.License plate (Kennzeichen)
- e.Insurance company name / insurance policy number (Versicherer /Versicherungsnummer)
*Please always carry your insurance service card ( Schaden-Service-Card ) in your car. Since all necessary information is described there, you can give it to the other party in the event of an accident, which will make communication much easier.